Privacy Policy
Your privacy is important to us. This policy explains how Kalape Marketing Ltd collects, uses, and protects your personal information.
Last updated: February 3, 2026
Company Information
Company Name: Kalape Marketing Ltd
Company Number: 16414067
Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
Email: [email protected]
Website: https://kalape.ai
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number)
- Company information and job title
- Project details and requirements
- Communication preferences
- Website usage data and analytics
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on site
- Referring website information
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide customer support
- To deliver our AI marketing services
- To improve our website and services
- To send you relevant marketing communications (with your consent)
- To comply with legal obligations
- To protect our rights and prevent fraud
3. Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: When you voluntarily provide information through our contact forms
- Legitimate Interest: To improve our services and website functionality
- Contract Performance: To fulfill our obligations under service agreements
- Legal Compliance: To comply with applicable laws and regulations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Staff training on data protection
- Incident response procedures
6. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected]
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact form submissions: 3 years from last contact
- Service-related data: Duration of service plus 7 years
- Marketing communications: Until you unsubscribe
- Website analytics: 26 months (Google Analytics default)
8. Cookies and Tracking
Our website uses cookies and similar tracking technologies to:
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide personalized content and recommendations
- Remember your preferences and settings
You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UK/EEA. When we do so, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the European Commission
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
10. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification (if applicable)
- Updating the "Last updated" date
We encourage you to review this policy periodically for any changes.
12. Contact Information
If you have any questions about this privacy policy or our data practices, please contact us:
Email: [email protected]
Address: Kalape Marketing Ltd, 128 City Road, London, EC1V 2NX, United Kingdom
Data Protection Officer: Available upon request
13. Supervisory Authority
You have the right to lodge a complaint with the relevant supervisory authority if you believe your data protection rights have been violated:
UK: Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113