Terms of Service

By accessing and using Kalape.ai's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use our services.

Kalape.ai provides AI-driven marketing services including:

• AI campaign development and optimization
• Agentic marketing solutions
• Bespoke AI marketing systems
• Analytics and reporting services
• Integration and support services
• Training and consultation

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

You agree not to use our services for any unlawful or prohibited activities, including:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting harmful or malicious code
• Attempting to gain unauthorized access
• Interfering with service operations
• Spamming or sending unsolicited communications
• Collecting user information without consent

All content, trademarks, and intellectual property on our website and services are owned by Kalape Marketing Ltd or our licensors. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or decompile our software
• Create derivative works based on our services

You retain ownership of any content you provide to us, but grant us a license to use it for service delivery.

We strive to provide reliable services but cannot guarantee:

• Uninterrupted service availability
• Error-free operation
• Specific performance levels
• Compatibility with all systems

We reserve the right to perform maintenance, updates, and modifications that may temporarily affect service availability.

Payment terms for our services include:

• Fees are due as specified in your service agreement
• Late payments may incur additional charges
• All prices are exclusive of applicable taxes
• Refunds are subject to our refund policy
• We may suspend services for non-payment

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

You are responsible for:

• Complying with applicable data protection laws
• Obtaining necessary consents for data processing
• Ensuring data accuracy and security
• Notifying us of any data breaches

To the maximum extent permitted by law:

• Our services are provided "as is" without warranties
• We are not liable for indirect or consequential damages
• Our total liability is limited to fees paid for services
• We exclude liability for third-party actions
• Force majeure events are excluded from liability

Nothing in these terms excludes or limits liability for death, personal injury, fraud, or other liabilities that cannot be excluded by law.

You agree to indemnify and hold harmless Kalape Marketing Ltd from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these terms
• Your violation of any third-party rights
• Your violation of applicable laws

Either party may terminate these terms:

• With written notice as specified in your service agreement
• Immediately for material breach of terms
• Upon insolvency or bankruptcy
• For convenience with appropriate notice

Upon termination, your right to use our services ceases, and we may delete your data according to our data retention policy.

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

We may update these terms from time to time. We will notify you of material changes by:

• Posting the updated terms on our website
• Sending email notification to registered users
• Updating the "Last updated" date

Your continued use of our services after changes constitutes acceptance of the new terms.

If you have any questions about these terms, please contact us:

If any provision of these terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely approximates the intent of the original provision.

These terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Kalape Marketing Ltd regarding the use of our services.

These terms supersede all prior agreements, representations, and understandings relating to the subject matter.